SJ
Schalk J
1 reviews | Active since Dec 2024
18 Dec 2024, 13:49
Bad service
Service in George is poor to non existing we pay exstra for a priority 120mb/120mb line and still we get 1kb/s. Can not talk to opperator or a human just a simpel whatsupo computer Vox is the worst internet provider in SA. Can the CEO perhaps phone me from VOX i at least pay your salary
Helpful (0)
Replies (3)0
Replies (3)SJ
Schalk J's updateReviewer Update
18 Dec 2024, 15:59I can not get my money back but if i pay Vox Telecom late then i get cutt off Can i get someone to sort this mess Bad service like this is the worst. The fact that i can not use the internet is frustrating and i will post every day a bad review until a human call me
SJ
Schalk J's update18 Dec 2024, 15:59
Reviewer Update
I can not get my money back but if i pay Vox Telecom late then i get cutt off Can i get someone to sort this mess Bad service like this is the worst. The fact that i can not use the internet is frustrating and i will post every day a bad review until a human call me
Vox Telecom's replyOfficial
18 Dec 2024, 16:07Good day, Schalk J
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
There is no open issues / Tickets recorder on our system.
The last technical issue recorded on the system was 03 July and resolution confirmed 05 July 2024
We will provide feedback to you soonest on the new request we logged on your behalf, today.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
There is no open issues / Tickets recorder on our system.
The last technical issue recorded on the system was 03 July and resolution confirmed 05 July 2024
We will provide feedback to you soonest on the new request we logged on your behalf, today.
Kind Regards,
Vox
Vox Telecom's reply18 Dec 2024, 16:07
Official
Good day, Schalk J
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
There is no open issues / Tickets recorder on our system.
The last technical issue recorded on the system was 03 July and resolution confirmed 05 July 2024
We will provide feedback to you soonest on the new request we logged on your behalf, today.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
There is no open issues / Tickets recorder on our system.
The last technical issue recorded on the system was 03 July and resolution confirmed 05 July 2024
We will provide feedback to you soonest on the new request we logged on your behalf, today.
Kind Regards,
Vox
Vox Telecom's replyOfficial
20 Dec 2024, 08:11Good day, Schalk J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply20 Dec 2024, 08:11
Official
Good day, Schalk J
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox