SL
Sibusiso L
1 reviews | Active since Feb 2024
11 Feb 2025, 10:50
Bad service
I’m not with this service
This WiFi today it is working next day it’s down and no communication
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
11 Feb 2025, 11:26Good day, Sibusiso L
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Metrofibre for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Metrofibre for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's reply11 Feb 2025, 11:26
Official
Good day, Sibusiso L
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Metrofibre for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider, Metrofibre for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's replyOfficial
12 Feb 2025, 11:29Good day, Sibusiso L
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply12 Feb 2025, 11:29
Official
Good day, Sibusiso L
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Metrofibre restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox