Bad service

Hey @VoxTelecom,

I’m really disappointed with the customer service I’ve received. My fiber line has been down for the past 4 days, and despite reaching out on [date of incident], the response has been unhelpful and hasn’t resolved my issue.

I’ve tried to get this sorted, but I’m still facing the same problem. The lack of timely responses and the unprofessional attitude of your representatives are unacceptable.

I hope you can address this issue promptly and provide a satisfactory solution. This experience has been frustrating, and I expect better from your company.

Looking forward to your prompt response.