IM
Itumeleng M

1 reviews | Active since Nov 2018

31 Jul 2023, 20:01

Bad service

An email was sent to Vox on the 27 July reporting a network router that stopped working. A ref number Vox***4 was sent but still no technician came to check.

0
Replies (2)
Vox Telecom
Vox Telecom's reply31 Jul 2023, 20:27
Official
Good day, Itumeleng M
 
 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply03 Aug 2023, 11:45
Official
Good day,  Itumeleng M
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***

Kind Regards, 
Vox