AD
Andre D
1 reviews | Active since Feb 2019
21 Feb 2023, 08:36
Bad Service
Vox Telecom has managed to lost all e-mails and e-mail folders of their clients on Sunday. Originally they said that it would be resolved by Monday morning, but we are , today, Tuesday , still without emails and folders.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Feb 2023, 09:37Good day Andre,
Kindly note that the details of your query has been sent to the Cloud Support team to investigate and assist.
Customers may experience problems with sending and receiving emails as well as mails that might be missing temporarily.
Our administrators are actively attending and we thank you for your patience.
We will provide feedback to you soonest.
Regards
Vox
Kindly note that the details of your query has been sent to the Cloud Support team to investigate and assist.
Customers may experience problems with sending and receiving emails as well as mails that might be missing temporarily.
Our administrators are actively attending and we thank you for your patience.
We will provide feedback to you soonest.
Regards
Vox
Vox Telecom's reply21 Feb 2023, 09:37
Official
Good day Andre,
Kindly note that the details of your query has been sent to the Cloud Support team to investigate and assist.
Customers may experience problems with sending and receiving emails as well as mails that might be missing temporarily.
Our administrators are actively attending and we thank you for your patience.
We will provide feedback to you soonest.
Regards
Vox
Kindly note that the details of your query has been sent to the Cloud Support team to investigate and assist.
Customers may experience problems with sending and receiving emails as well as mails that might be missing temporarily.
Our administrators are actively attending and we thank you for your patience.
We will provide feedback to you soonest.
Regards
Vox
Vox Telecom's replyOfficial
21 Feb 2023, 11:23Good day, Andre D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the refund query has been resolved.
The refund is approved and scheduled to be paid this week .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the refund query has been resolved.
The refund is approved and scheduled to be paid this week .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply21 Feb 2023, 11:23
Official
Good day, Andre D
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the refund query has been resolved.
The refund is approved and scheduled to be paid this week .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from the Accounts team that the refund query has been resolved.
The refund is approved and scheduled to be paid this week .
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox