TD
Tshiu D

1 reviews | Active since Jan 2023

17 Jan 2023, 09:27

Bad Service

I am not sure why this useless company is still in business. Poor service is what they are good at. I did not have internet connection for 3 weeks in December and the call center kept on making empty promises.

Now they are busy sending me emails that my account is overdue. how can I pay for such useless service that I did not receive?????

My advise is that stay away from this company

0
Replies (2)
Vox Telecom
Vox Telecom's reply17 Jan 2023, 12:13
Official
Good day, Tshiu D
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the debtors team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply17 Jan 2023, 15:03
Official
Good day, Tshiu D 

 Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that the Accounts Department has corresponded to you pertaining to your billing dispute and the outcome thereof. 

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards, 
Vox