LS
Lourens S
1 reviews | Active since Dec 2023
08 Dec 2023, 11:40
Bad service delivery
Very bad experience from vox from applying till now still trying to sort problems. They keep asking documents, send it about 10 times....and they ask it AGAIN! NO RESPONS from there account department nor from there managers......My advice DO NOT use vox very bad service delivery! I will cancel the moment i can......
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Replies (2)
Vox Telecom's replyOfficial
08 Dec 2023, 12:16Good day, Lourens
Thank you for your review.
Kindly note that we have escalated the details of your complaint to the Account Management team to investigate and assist with the resolution thereof.
We will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have escalated the details of your complaint to the Account Management team to investigate and assist with the resolution thereof.
We will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's reply08 Dec 2023, 12:16
Official
Good day, Lourens
Thank you for your review.
Kindly note that we have escalated the details of your complaint to the Account Management team to investigate and assist with the resolution thereof.
We will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have escalated the details of your complaint to the Account Management team to investigate and assist with the resolution thereof.
We will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's replyOfficial
11 Dec 2023, 08:50Good day, Lourens
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply11 Dec 2023, 08:50
Official
Good day, Lourens
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox