RS
Rochél Smith
1 reviews | Active since Jan 2023
01 Sept 2023, 19:48
Bad service delivery
You don't even deserve a star. I haven't even got my fibre installed yet and already the address for installation are incorrect. How do you run a business like this. I have took off work for the day because they would've installed it today they got the street correct but not the number how do you get wrong with that. When i phoned them they tell me i have given the address incorrectly but i have all the proof that i have not provided the incorrect address. So unprofessional
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
01 Sept 2023, 20:27Good day Rochel SThank you for your post.Kindly note that the details of your complaint has been sent to Project Management team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply01 Sept 2023, 20:27
Official
Good day Rochel SThank you for your post.Kindly note that the details of your complaint has been sent to Project Management team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's replyOfficial
13 Sept 2023, 10:17 Good day ,Rochel S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and is currently assisting with resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and is currently assisting with resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply13 Sept 2023, 10:17
Official
Good day ,Rochel S
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and is currently assisting with resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Project Management team has made contact and is currently assisting with resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox