JM
Jabulani M

1 reviews | Active since Dec 2019

03 Aug 2022, 20:28

Bad service

I am disappointed with Vox I paid my subscription on Monday the 1st of August and yet I don't hv internet access n yet my account is active on their side n they keep saying it's probably a technical issue but yet no one is coming over to fix or do something about my complain

0
Replies (2)
Vox Telecom
Vox Telecom's reply03 Aug 2022, 20:56
Official
Good day, Jabulani M

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply08 Aug 2022, 12:59
Official
 Good day,   Jabulani M 
 
 Thank you for patience whilst the matter was been investigated
 
 Kindly note that we have received confirmation that your services have been restored on 05/08/2022
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox