RW
Roelof W

1 reviews | Active since Aug 2012

11 Dec 2023, 08:22

Bad service

I bought a TP link Wi-Fi extender. The app is not so user friendly. I logged a call to have a tech to install it on site. All of a sudden they said they said I must install it myself. VOX you only out there to rob people of money.

0
Replies (2)
Vox Telecom
Vox Telecom's reply11 Dec 2023, 10:07
Official
Good day,  Roelof 

Thank you for your review. 
  
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
  
 Kind Regards, 
 Vox  
Vox Telecom
Vox Telecom's reply14 Dec 2023, 12:25
Official
Good day , Roelof 
 
  Thank you for your patience while this matter was being investigated.
We received feedback that  you were able to get the extender connected on your side. 

Please contact our Service Center on *** for any further assistance.
 
Kind Regards
Vox