Bad Service

Item: Vox Telecom
Rating: 1
Author: Joy S

I am receiving terrible service from the service provider. We are paying for 50mbps speed but we are receiving 2GHZ 72 mbps speed. Whenever I call to query this, my call gets cut off my the consultant.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

26 Jan 2023, 14:15

Good day, Joy S

Thank you for your review.

Kindly note that the details of your query has been sent to the Support team to investigate and assist.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply26 Jan 2023, 14:15

Official

Vox Telecom's replyOfficial

30 Jan 2023, 08:01

Good day , Joy

Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the speed on fibre link tested stable.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***

Kind Regards,
Vox

Vox Telecom's reply30 Jan 2023, 08:01

Official