GR
Germonevoure R

1 reviews | Active since Aug 2015

13 Sept 2023, 19:54

bad service

been without internet access the entire day, made call after call, but no one seems to ever care or try to resolve my issue, this is really bad service from vox.

0
Replies (2)
Vox Telecom
Vox Telecom's reply13 Sept 2023, 20:31
Official
Good day Germonevoure R

Thank you for your review. 

Kindly note that the details of your query has been sent to the Technical team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply18 Sept 2023, 08:17
Official
Good day, Germonevoure R
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Telkom restored the link.
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox