RR
Radomir R

1 reviews | Active since Apr 2012

21 Feb 2025, 16:29

BAD SERVICE

I opened a ticked at 14.02.2025 and there was NO update since today. I got sms "We have unfortunately not been able to make contact with you. Please contact us on *** or ***." I called support and they put me through Calvin but the transfer vent straight to voicemail and close the call. NON-EXISTENT SERVICE!!!!!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply21 Feb 2025, 16:48
Official
 Good day,  Radomir !

 Thank you for your post.

 Kindly note that the above has been noted and escalated to the Support department for investigation and resolution. 
 Feedback will be provided to you soonest.

 Kind regards,
 Vox 
Vox Telecom
Vox Telecom's reply27 Feb 2025, 11:05
Official
 Good day, Radomir  
 
Thank you for your patience whilst this matter was being investigated. 
  
Kindly note that we have received confirmation that the Support department has made contact and assisted accordingly 
 
Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox