1 reviews | Active since Aug 2017
BAD SERVICE
VOX IS UP TO ****, IM STRUGGILING FOR TWO WEEKS WITH BAD CONNECTIVITY, THIS IS MY MESSAGE TO VOX, AND STILL NO REPLY, OR A CALL BACK
HI
COULD YOU GUYS PLEASE HAVE A LOOK AT OUR INTENRET, WE RECEIVE INTERNET DROPS AND I CAN’T WORK LIKE THIS, IM BUSY TO WORK ON CLIENTS SERVERS AND COMPUTERS AND EVERYTIME MY INTERNET DROP!
THIS IS NOT ACCEPTIBLE TO PAY R699 A MONTH FOR A YEAR CONTRACT AND THE SERVICES ARE NO GOOD, PLEASE SORT THIS OUT ASAP OR I WILL CANCEL THE CONTRACT WITHOUT PAYING FOR THE REMAINING OUTSTANDING AMOUNTS FOR THE INTERNET AND INSTALLATION FEE, AND THEN YOU ARE MORE THAN WELCOM TO TAKE THIS FURTHER, I WILL BE MORE THAN HAPPY TO FIGHT THIS IN THE COURT, WITH ALL THE PROOF THAT YOU GUYS CANT DELIVER THE SERVICES!!!
GUYS YOUR SERVICE IS UP TO ****, I CALLED YOU GUYS AND THE TECHNICIAN JUST HANG UP ON ME NOT EVEN CHECKING THE CONNECTIVITY, I CANT WORK LIKE THIS IM CONNECTED TO THE VPN OF MY CLIENTS SERVER AND EVERYTIME IM GETTING DISCONNECTED, I DEMAND A MANAGER TO CALL ME OR I WILL SEEK HELP WITH OTHER PARTIES,
AFTER MY CALLS WAS LOGGED I JUST GOT AN EMAIL SAYING THAT IF THERE IS ANY OTHER ISSUES I MUST CALL YOU, NOTHING ABOUT WHAT THE ISSUE IS, OR IF THEY ARE FIXING IT, IM FEDUP WITH THIS SERVICE,
DSTV, SHOWMAX AND NETFILX ARE EVEN SHOWING ME THAT THE NETWORK IS SLOW OR I MUST CHECK MY CONNECTIVITY, IM CONNECTED TO THE CABLE!
MY TIKCET NUMBER IS: VOX***8 / VOX***3
ACCOUNT NUMBER: ***
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details provided, kindly provide a alternate contact number.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details provided, kindly provide a alternate contact number.
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the Support team did attempt to assist with the connectivity problems experienced.
Unfortunately we were unable to reach you on the nominated contact details on the account. However, SMS and email notices were sent to advise that we have not been able to make contact to assist with the troubleshooting.
Unfortunately the request had to be closed as we were unable to reach you.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
