1 reviews | Active since Aug 2024
Bad service
Dear Vox Telecom Team,
I am writing to express my deep dissatisfaction with the service we have received from Vox Telecom. We app**** for an internet line three months ago, and despite numerous follow-ups and back-and-forth communications, there has been no resolution to our issue.
The lack of progress and the continuous delays have severely impacted our company. Without a reliable internet connection, our operations have been significantly disrupted, affecting our productivity and ability to serve our clients.
We had high expectations when we chose Vox Telecom for our internet needs, but the service provided has fallen far short of acceptable standards. The prolonged waiting period and the lack of effective communication and solutions are incredibly frustrating.
We urgently need a resolution to this matter. I hope this email will prompt immediate action to rectify the situation and provide the service we have been waiting for.
Sincerely,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
Kind Regards,
Vox
This is really going out of hand this 6th week where we do not have internet and you are promising must you do not deliver. This complaint was never solved at all we are just paying money for bad service this is daylight *******.
This is really going out of hand this 6th week where we do not have internet and you are promising must you do not deliver. This complaint was never solved at all we are just paying money for bad service this is daylight *******.
Thank you for your reply.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your reply.
Kindly note that the details of your query has been sent to the Technical team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our onsite support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our onsite support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
