CB
Christo B

1 reviews | Active since Apr 2021

13 Dec 2023, 11:13

Bad Service

I cannot get hold of them. It's been two months and still no router. Every time I call for assistance, they say that they will escalate the matter and will get back to me asap. I have to call them as no-one gets back to assist.

0
Replies (1)
Vox Telecom
Vox Telecom's reply13 Dec 2023, 11:39
Official
Good day, Christo B

Thank you for entrusting us with your service request.
 
 Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
 
 Kindly provide us with your Vox Account number in order for us to assist accordingly.
 
 Thank you in advance
Vox