CK
Casper K
1 reviews | Active since Aug 2022
17 Dec 2024, 11:57
Bad Service
I have very bad service for 2 weeks now and no one came out to fix my problem with intermittend connectivity and now my ont device is ofline and still waiting for a tech to come out very bad service
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Vox Telecom's replyOfficial
17 Dec 2024, 12:05Good day , Casper K
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider , Metrofibre for assistance. As per notes ,the ONT is not powering on after you have experienced, lighting .
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider , Metrofibre for assistance. As per notes ,the ONT is not powering on after you have experienced, lighting .
We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's reply17 Dec 2024, 12:05
Official
Good day , Casper K
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider , Metrofibre for assistance. As per notes ,the ONT is not powering on after you have experienced, lighting .
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider , Metrofibre for assistance. As per notes ,the ONT is not powering on after you have experienced, lighting .
We will provide feedback to you via the initial request logged.
Regards
Vox