DP
Dayne P
1 reviews | Active since Feb 2023
06 Feb 2023, 20:32
Bad service
Worst experience I have ever received ,I have been a client over two years , I have sent over twenty emails with only one phone call no one gets back to you , you only receive and email stating ticket logged???? Very helpful !!!! When you call in they say please hold let me transfer you there is either no awnser or you put on hold for over 20 minutes.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
07 Feb 2023, 08:49Good day Dayne P
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply07 Feb 2023, 08:49
Official
Good day Dayne P
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Feb 2023, 10:56Good day, Dayne P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Collection Manager has been in discussion pertaining to your billing query and the outcome thereof.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Collection Manager has been in discussion pertaining to your billing query and the outcome thereof.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply07 Feb 2023, 10:56
Official
Good day, Dayne P
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Collection Manager has been in discussion pertaining to your billing query and the outcome thereof.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we received confirmation that the Collection Manager has been in discussion pertaining to your billing query and the outcome thereof.
Your Account Manager will remain in contact with you until resolution.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox