WB
Wesley B

1 reviews | Active since Sept 2021

15 May 2023, 19:40

Bad service and customor service

Hi there whey do i get n invoice of R1200 but i dont have n sim or router of yours and i dont even use your internet service but you demand the money

0
Replies (2)
Vox Telecom
Vox Telecom's reply15 May 2023, 20:51
Official
Good day Wesley B

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox
Vox Telecom
Vox Telecom's reply19 May 2023, 08:27
Official
Good day, Wesley B
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from the Accounts team that the billing query has been resolved.
 
The necessary amendments have been made on your Vox Account..
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email ***
 
Kind Regards, 
Vox