IR
Itumeleng R
1 reviews | Active since Feb 2022
28 Feb 2022, 11:01
bad service and bad atitude.
bad services and my account has been up to date,moved from one place to the other then suddenly it shoots up to 5k in a month. i spoke to Tumi Makgetha and she has an bad attitude, she couldn't explain to me why the account is this high.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
28 Feb 2022, 11:36 Good day Itumeleng R
Thank you for your review.
Kindly note that the details of this query has been sent to the Account Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Account Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply28 Feb 2022, 11:36
Official
Good day Itumeleng R
Thank you for your review.
Kindly note that the details of this query has been sent to the Account Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Account Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
04 Mar 2022, 11:44 Good day , Itumeleng R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact to explain the billing to you, and assisted with resolution for the dispute.
Kind Regards
Vox
Vox Telecom's reply04 Mar 2022, 11:44
Official
Good day , Itumeleng R
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact to explain the billing to you, and assisted with resolution for the dispute.
Kind Regards
Vox