FC
Felicitas C
1 reviews | Active since Nov 2021
12 Oct 2022, 06:03
Bad Service
They have been trying to cut me over to VOX from SADV - So far they not managed to cut my internet off completely. I am sitting without internet for the reasons I don't know. I don't know when and who is going to assist me to sort this issue out .
I work from home and I need internet at all times. What a bad start😡
Helpful (0)
Replies (2)0
Replies (2)Vox Telecom's replyOfficial
12 Oct 2022, 07:15 Good day, Felicitas C
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply12 Oct 2022, 07:15
Official
Good day, Felicitas C
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 Oct 2022, 10:07 Good day, Felicitas C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the support team assisted with configuring your router using the self install option.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the support team assisted with configuring your router using the self install option.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply12 Oct 2022, 10:07
Official
Good day, Felicitas C
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the support team assisted with configuring your router using the self install option.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the support team assisted with configuring your router using the self install option.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
