FC
Felicitas C

1 reviews | Active since Nov 2021

12 Oct 2022, 06:03

Bad Service

They have been trying to cut me over to VOX from SADV - So far they not managed to cut my internet off completely. I am sitting without internet for the reasons I don't know. I don't know when and who is going to assist me to sort this issue out .

I work from home and I need internet at all times. What a bad start😡

0
Replies (2)
Vox Telecom
Vox Telecom's reply12 Oct 2022, 07:15
Official
 Good day,   Felicitas C 

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply12 Oct 2022, 10:07
Official
 Good day,  Felicitas C 

Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation that the connectivity issues were resolved after the support team  assisted with configuring your router using the self install option.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox