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Elsworrh N

1 reviews | Active since Dec 2022

22 Feb 2024, 13:41

Bad Service

This must be the worst network service provider that I have dealt with. It’s been a mission getting a them to activate my line. Frogfoot has sent three technicians out to sort out my fibre line but Vox has done nothing. All they simply say is that they are waiting for Frogfoot. I’m not sure if they don’t think that the problem is on their side. I’m appalled by this service.

0
Replies (2)
Vox Telecom
Vox Telecom's reply22 Feb 2024, 14:05
Official
Good day, Elsworrh N
 
Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply28 Feb 2024, 07:42
Official
 Good day,  Elsworrh N

Thank you for your patience whilst this matter was being investigated. 

 Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. 
 
 Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

 Kind Regards, 
 Vox