QL
Queen L
1 reviews | Active since Oct 2023
09 Oct 2023, 14:19
bad service!
I've been paying from last year I'm not connected even now we are calling the help center and all we get is ****** attitudes i want my money back !!!!
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
09 Oct 2023, 15:50 Good day, Queen L
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply09 Oct 2023, 15:50
Official
Good day, Queen L
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
13 Oct 2023, 11:59Good day, Queen L
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
The refund has been approved to be paid. Vox will update you with proof of payment one complete.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
The refund has been approved to be paid. Vox will update you with proof of payment one complete.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply13 Oct 2023, 11:59
Official
Good day, Queen L
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
The refund has been approved to be paid. Vox will update you with proof of payment one complete.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
The refund has been approved to be paid. Vox will update you with proof of payment one complete.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
QL
Queen L's updateReviewer Update
14 Oct 2023, 13:26Thank you for a swift response and refund i hope your service gets better in the future
QL
Queen L's update14 Oct 2023, 13:26
Reviewer Update
Thank you for a swift response and refund i hope your service gets better in the future
Vox Telecom's replyOfficial
14 Oct 2023, 13:53Good day Queen LeeThank you for your feedback, we truly value it.
We're are always striving to enhance our customer service and provide better experience. Your input will help us identify areas for improvement, and we'll work diligently to address them.
We appreciate your business and aim to serve you better in the future.Kind Regards, Vox
We're are always striving to enhance our customer service and provide better experience. Your input will help us identify areas for improvement, and we'll work diligently to address them.
We appreciate your business and aim to serve you better in the future.Kind Regards, Vox
Vox Telecom's reply14 Oct 2023, 13:53
Official
Good day Queen LeeThank you for your feedback, we truly value it.
We're are always striving to enhance our customer service and provide better experience. Your input will help us identify areas for improvement, and we'll work diligently to address them.
We appreciate your business and aim to serve you better in the future.Kind Regards, Vox
We're are always striving to enhance our customer service and provide better experience. Your input will help us identify areas for improvement, and we'll work diligently to address them.
We appreciate your business and aim to serve you better in the future.Kind Regards, Vox