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Arrie R

1 reviews | Active since May 2016

12 Jul 2023, 09:13

Bad service

After months of struggling to get a decent amount of days with signal witch is off more than on, I cancelled my sevice with them. They send me a notice that it wass canceld but they keep on billing me every month. What sould I do?

0
Replies (2)
Vox Telecom
Vox Telecom's reply12 Jul 2023, 11:05
Official
Good day,  Arrie R 

Thank you for your review. 
 
 Please note that the details of your complaint has been sent to the debtors team to investigate the matter and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply14 Jul 2023, 12:59
Official
Good day,Arrie R 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof. 
 
Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards, 
Vox