CN
Charl N

1 reviews | Active since Nov 2021

12 Jan 2023, 17:42

Bad service

Dear Vox Please have a account person to call me and arrange my cancelation as you as a business dont have the capacity to assist Been almost a month 6 different vumatel technicians visted my premises even installed new routers and still my internet disconnect. Till date no Vox employee phoned me to confirm is the problem rectified. Your service and after sales especially technical is of no use

I wiill expect your call probably in the next month or 2 when you feel like its important

0
Replies (1)
Vox Telecom
Vox Telecom's reply13 Jan 2023, 08:50
Official
Good day Charl N Thank you for your enquiry. Kindly note that we have added the above to your escalation We will investigate the matter and provide feedback to you soonest.  Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website. Kind Regards, 

Vox