BAD SERVICE
Vox should not get a star the service is so bad. We have been phone for two weeks because we do not have fiber. They like to point fingers on their supplier and not fix the problem the customer has. And when phone them you wait for a hour been for they answer I am not happy
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
24 Nov 2022, 18:18Good day, Louise.
Thank you for taking the time to write the review to us.
Do note that we have escalated the details of your complaint to the Support Management team for further assistance.
We will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for taking the time to write the review to us.
Do note that we have escalated the details of your complaint to the Support Management team for further assistance.
We will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's reply24 Nov 2022, 18:18
Official
Good day, Louise.
Thank you for taking the time to write the review to us.
Do note that we have escalated the details of your complaint to the Support Management team for further assistance.
We will contact you shortly to assist further.
Kind Regards,
Vox
Thank you for taking the time to write the review to us.
Do note that we have escalated the details of your complaint to the Support Management team for further assistance.
We will contact you shortly to assist further.
Kind Regards,
Vox
Vox Telecom's replyOfficial
28 Nov 2022, 17:22 Good day Louise
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the matter has been addressed and your services are restored
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the matter has been addressed and your services are restored
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply28 Nov 2022, 17:22
Official
Good day Louise
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the matter has been addressed and your services are restored
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the matter has been addressed and your services are restored
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox