SJ
Schalk J
1 reviews | Active since Dec 2024
03 Jan 2025, 19:37
Bad service
we are currently in an outage in the western cape And every time i phone the call centre the peron tell me that the outage is indefinite they can not tell us when this will be restored
This is outrages we pay for a serivice that we can not use and who is going to reinbuse me for this time
Vox is realy the worst communication company . There communication with there client is very poor and they will never call you back Then they post on this platform that they called with no evidence PLEASE STOP THE BAD PRACTICE AND BEATING AROUND THE BUSH
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
03 Jan 2025, 20:09Good day, Schalk!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Support team for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Support team for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Vox Telecom's reply03 Jan 2025, 20:09
Official
Good day, Schalk!
Thank you for your post.
Kindly note that the above has been noted and escalated to the Support team for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Thank you for your post.
Kindly note that the above has been noted and escalated to the Support team for investigation and resolution.
Feedback will be provided to you soon.
Kind regards,
Vox
Vox Telecom's replyOfficial
09 Jan 2025, 10:06Good day, Schalk
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Frogfoot , restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Frogfoot , restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply09 Jan 2025, 10:06
Official
Good day, Schalk
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Frogfoot , restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider Frogfoot , restored the link.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox