AM
Anton M

1 reviews | Active since Nov 2024

12 Nov 2024, 14:59

Bad service

It has been a week that i am waiting for some one to come out to my premisses and reconfigure my rooter. My kids are writing exams can not learn as there are no internett. I have been phoning every day and the call keeps on being loged. I am gat full of them. I want my line canceld and i will not pay for the cancelation as they also owe me money for 2 lines they deducted for about 4 months. I hope people see how bad they are. Rather get some body els.

0
Replies (3)
Vox Telecom
Vox Telecom's reply12 Nov 2024, 15:21
Official
Good day , Anton M 
 
 Thank you for your review. 
 
Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 
 
 Kind Regards, 
 Vox  
AM
Anton M's update12 Nov 2024, 15:50
Reviewer Update
I want it done today. Or i will cancel my contract with immediate effect.
Vox Telecom
Vox Telecom's reply14 Nov 2024, 10:51
Official
Good day , Anton 
 
 Thank you for your patience whilst this matter was being attended to. 
 
Kindly note that we have received confirmation that the router have been successfully installed and completed. 
Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards
 Vox