NT
Njabulo T
1 reviews | Active since Jan 2022
14 Jan 2022, 10:19
BAD Service
Vox telecommunications has absolutely no respect for their customers and does not understand the term customer service. From the day my fibre was installed it has not been working and I have called every day only to wait for long before my call is attended. They will promise to resolve the issue but they never keep up to their promises. Completely dissatisfied with their service and I not suggest vox telecommunications to anyone.
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Vox Telecom's replyOfficial
14 Jan 2022, 10:42 Good day Njabulo T
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***9
The Support team will follow up with the Upstream Provider [FF #***] on the progress of the fault and update you on the status.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Regards - Vox
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***9
The Support team will follow up with the Upstream Provider [FF #***] on the progress of the fault and update you on the status.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Regards - Vox
Vox Telecom's reply14 Jan 2022, 10:42
Official
Good day Njabulo T
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***9
The Support team will follow up with the Upstream Provider [FF #***] on the progress of the fault and update you on the status.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Regards - Vox
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***9
The Support team will follow up with the Upstream Provider [FF #***] on the progress of the fault and update you on the status.
Please note that we will not reply on HelloPeter, but will communicate to you on our official company communication platforms as per our website.
Regards - Vox