LS
Leon S
1 reviews | Active since Oct 2022
05 Oct 2022, 13:58
Bad service
The only way Vox return your call is to log it on Hellopeter. I have phoned about 6 times and then you wait for about 15 to 20 minutes before they answer and then they can’t help or transfer your call. This is bad service. They just disconnect your service.
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
05 Oct 2022, 16:04Good day,Leon S
Thank you for your review.
Kindly note that we have sent your details to the project management team for a further investigation and assistance.
You will be contacted as soon as possible.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent your details to the project management team for a further investigation and assistance.
You will be contacted as soon as possible.
Kind Regards,
Vox
Vox Telecom's reply05 Oct 2022, 16:04
Official
Good day,Leon S
Thank you for your review.
Kindly note that we have sent your details to the project management team for a further investigation and assistance.
You will be contacted as soon as possible.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have sent your details to the project management team for a further investigation and assistance.
You will be contacted as soon as possible.
Kind Regards,
Vox
LS
Leon S's updateReviewer Update
05 Oct 2022, 17:05How does Vumatel cancel my line and I didn’t request it. Now to activate it, is a mission.
My daughter is writing exams and needs the internet.
My daughter is writing exams and needs the internet.
LS
Leon S's update05 Oct 2022, 17:05
Reviewer Update
How does Vumatel cancel my line and I didn’t request it. Now to activate it, is a mission.
My daughter is writing exams and needs the internet.
My daughter is writing exams and needs the internet.
Vox Telecom's replyOfficial
05 Oct 2022, 17:38Good day Leon S,
Thank you for your post.
We have added it to the escalation logged for further investigation.
Feedback will be provided soonest.
Kind regards
Vox
Thank you for your post.
We have added it to the escalation logged for further investigation.
Feedback will be provided soonest.
Kind regards
Vox
Vox Telecom's reply05 Oct 2022, 17:38
Official
Good day Leon S,
Thank you for your post.
We have added it to the escalation logged for further investigation.
Feedback will be provided soonest.
Kind regards
Vox
Thank you for your post.
We have added it to the escalation logged for further investigation.
Feedback will be provided soonest.
Kind regards
Vox
Vox Telecom's replyOfficial
12 Oct 2022, 09:40Good day, Leon S,
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply12 Oct 2022, 09:40
Official
Good day, Leon S,
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox