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cM
chadi M

1 reviews | Active since Aug 2015

10 May 2026, 15:40

Bad service

Can someone reactivate my acc as we paid on App, why do we have to wait 24hrs if the acc is paid on app, this has never happened

0
Replies (9)
Vox Telecom
Vox Telecom's reply10 May 2026, 15:55
Official
Good day, Chadi. 

Thank you for your review. 

Please note that your account is active. We have asked that the Technical Support team reach out to you to troubleshoot your line. 
An engineer will reach out to you shortly to assist further. 

Kind Regards, 
Vox 
cM
chadi M's update10 May 2026, 16:00
Reviewer Update
I need him or her to call now as this is urgent
Vox Telecom
Vox Telecom's reply10 May 2026, 16:02
Official
Thank you for the feedback. The team will reach out to you soonest. 
cM
chadi M's update11 May 2026, 07:38
Reviewer Update
Guys we still dont have WIFI , this is now becoming too pathetic
cM
chadi M's update11 May 2026, 12:00
Reviewer Update
Vox. Is ignoring me irespect of the matter at hand
cM
chadi M's update12 May 2026, 04:34
Reviewer Update
Vox is really treating me bad and not giving me the service. I dont owe them. My serrvices arent active after i was promised that wifi will be running in 12 hrs. 14 hours larer atill no wifi yet when u owe tbey are fast to disconnect. I want soneone to sort this today. This is nonsence
cM
chadi M's update12 May 2026, 11:05
Reviewer Update
Has the level of disrespect gone so far for a paying client to be ignored yet people are paid because we also paying our subscriptions
cM
chadi M's update12 May 2026, 16:03
Reviewer Update
Can Sherdrin call me now
Vox Telecom
Vox Telecom's reply14 May 2026, 10:54
Official
 Good day, Chadi

 Thank you for your patience whilst this matter was being investigated. 
 
 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox