1 reviews | Active since May 2016

13 Mar 2023, 18:40

BAD SERVICE

Can I not give a no star. No internet for two days. This isn't the part that is getting me down though. It's that I have tried calling three times, held on for over twenty minutes then the call gets cut off.

This feels like I am dealing with a SOE. What the actual Vox, get your affairs in order and answer the phone calls your clients that pay for a service are making.

DISGUSTING.

0
Replies (2)
Vox Telecom
Vox Telecom's reply13 Mar 2023, 20:51
Official
Good day, Steven T

Thank you for your review. 

Kindly note that the details of this query has been sent to the Support team to investigate and assist with the resolution. 

We will provide feedback to you soonest. 

Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply14 Mar 2023, 13:05
Official
Good day, Steven T
 
Thank you for your patience whilst this matter was being investigated.
 
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***

Kind Regards, 
Vox