SM
Songezo M
1 reviews | Active since Jul 2021
20 Aug 2026, 11:57
Bad Service
Horrible support, no communication, closing unsloved tickets.
I havent had internet for 6 days, restored and stopped working within 3 days. I am here without internet connections yet I will have to pay for services I did not use. Useless
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
20 Aug 2026, 12:10Good day Songezo
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's reply20 Aug 2026, 12:10
Official
Good day Songezo
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's replyOfficial
21 Aug 2026, 07:46Good day Songezo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply21 Aug 2026, 07:46
Official
Good day Songezo
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox