CT
Colleen T
1 reviews | Active since Jan 2015
07 May 2024, 14:41
Bad service
My fibre was damaged by my gardener 14/4/24 I logged a call. Vox kept on calling asking if Vumatel had contacted me which they never did. I have now cancelled my contract on 1/5/24 and they say they don’t have the email. I also gave them one months notice. I’m so irritated with them.
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
07 May 2024, 15:31Good day, Colleen T
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply07 May 2024, 15:31
Official
Good day, Colleen T
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
CT
Colleen T's updateReviewer Update
07 May 2024, 15:38Thanks I have got my email which I sent to accounts as I was told to do. I sent it on 1/5/24
CT
Colleen T's update07 May 2024, 15:38
Reviewer Update
Thanks I have got my email which I sent to accounts as I was told to do. I sent it on 1/5/24
Vox Telecom's replyOfficial
15 May 2024, 11:05Good day, Colleen
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply15 May 2024, 11:05
Official
Good day, Colleen
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox