DB
Darius B
1 reviews | Active since Feb 2023
08 Oct 2025, 10:30
Bad Service
This is now the 2nd month in a row that I get a Vox Suspension letter.......This was sorted out last month and now this happens again!!!!!!
I need a call from upper management as this is getting ridiculous my VOX box is problematic, I am still waiting for a technician to come out to my house to check what the problem is as it keeps on disconnecting by itself.
Your sales agents are giving clients wrong info!!!!!!!!!!!!
Call me today or I will cancel my contract with you and move to a service provider that actually cares about their clients.
***
Helpful (0)
Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
08 Oct 2025, 10:52 Good day Darius,
Thank you for your review.
The details of the above have been sent to the relevant teams to investigate and assist.
Agents from the respective teams will contact you and provide you with feedback, kindly look out for their call.
Kind regards,
Vox
Thank you for your review.
The details of the above have been sent to the relevant teams to investigate and assist.
Agents from the respective teams will contact you and provide you with feedback, kindly look out for their call.
Kind regards,
Vox
Vox Telecom's reply08 Oct 2025, 10:52
Official
Good day Darius,
Thank you for your review.
The details of the above have been sent to the relevant teams to investigate and assist.
Agents from the respective teams will contact you and provide you with feedback, kindly look out for their call.
Kind regards,
Vox
Thank you for your review.
The details of the above have been sent to the relevant teams to investigate and assist.
Agents from the respective teams will contact you and provide you with feedback, kindly look out for their call.
Kind regards,
Vox
DB
Darius B's updateReviewer Update
15 Oct 2025, 09:41This now 1 week ago and still NO CALL FROM A MANAGER regarding my account....VOX does not take their customers seriously
DB
Darius B's update15 Oct 2025, 09:41
Reviewer Update
This now 1 week ago and still NO CALL FROM A MANAGER regarding my account....VOX does not take their customers seriously
DB
Darius B's updateReviewer Update
22 Oct 2025, 09:06Good Day
That is not true, your technician wanted to come out last week during the week and i told him i am only available on weekends. He told me he would then come this past weekend and no one pitched, i stayd home the whole day for this........
That is not true, your technician wanted to come out last week during the week and i told him i am only available on weekends. He told me he would then come this past weekend and no one pitched, i stayd home the whole day for this........
DB
Darius B's update22 Oct 2025, 09:06
Reviewer Update
Good Day
That is not true, your technician wanted to come out last week during the week and i told him i am only available on weekends. He told me he would then come this past weekend and no one pitched, i stayd home the whole day for this........
That is not true, your technician wanted to come out last week during the week and i told him i am only available on weekends. He told me he would then come this past weekend and no one pitched, i stayd home the whole day for this........
Vox Telecom's replyOfficial
28 Oct 2025, 10:24Good morning, Darius.
We've received confirmation from our onsite support team that everything has been testing okay since Friday.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
We've received confirmation from our onsite support team that everything has been testing okay since Friday.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
Vox Telecom's reply28 Oct 2025, 10:24
Official
Good morning, Darius.
We've received confirmation from our onsite support team that everything has been testing okay since Friday.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox
We've received confirmation from our onsite support team that everything has been testing okay since Friday.
Please do let us know if there is anything else we can assist you with.
Kind Regards,
Vox