bB
bcrowie B

1 reviews | Active since Sept 2016

30 Mar 2023, 11:32

Bad service

Shocking service by Vox

My line was cancelled and no turnaround time of 2 days was given to restore it , Vumatel is to blame apparently

0
Replies (2)
Vox Telecom
Vox Telecom's reply30 Mar 2023, 12:01
Official
Good day, Buchanan C

 Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
 We will provide feedback to  you soonest. 

 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply31 Mar 2023, 07:17
Official
Good day, Buchanan C
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox