1 reviews | Active since Jul 2017

11 Jun 2022, 08:11

BAD SERVICE

Very bad communication. I left several emails, they don't answer me. They ask me to upload documents, witch i did a week ago Very bad service

0
Replies (2)
Vox Telecom
Vox Telecom's reply11 Jun 2022, 08:48
Official
Good day Anton M,

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.

Please take note that we will not reply on HelloPeter.

Kind Regards, 
Vox
Vox Telecom
Vox Telecom's reply21 Jun 2022, 11:03
Official
Good day Anton M,

Thank you for your patience whilst this matter was being investigated.
 
We received confirmation from the sales team that you would like to cancel the order with Vox.

Because this is an online sale  we are required to confirm the order with the customer , with the details provided.
The verification process was unsuccessful at the time and more documentation needed. 

Should you require any further assistance, please do not hesitate to contact us on *** or email *** 

Kind Regards, 
Vox