LL
Lindiwe L
1 reviews | Active since Jun 2019
29 Aug 2023, 12:45
Bad service
Vox is not taking us serious we've been without wi from yesterday called them they said will send technician, nangoku As for you just debited my account for none service, I'm not happy shame, will cancel it month end I DONE
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
29 Aug 2023, 12:54Good day ,Lindiwe L
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Network Provider, Vumatel Ref No: ISP-*** on the progress of the fault and update you on the status.
Regards
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Network Provider, Vumatel Ref No: ISP-*** on the progress of the fault and update you on the status.
Regards
Vox Telecom's reply29 Aug 2023, 12:54
Official
Good day ,Lindiwe L
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Network Provider, Vumatel Ref No: ISP-*** on the progress of the fault and update you on the status.
Regards
Thank you for your post.
Kindly note that the original fault is still open on the reference VOX***7
The Support team will follow up with the Network Provider, Vumatel Ref No: ISP-*** on the progress of the fault and update you on the status.
Regards
LL
Lindiwe L's updateReviewer Update
29 Aug 2023, 14:17It's been long guys please fix this some of us r working from home, u really incoviencing us, next thing u will be deducting for nothing
LL
Lindiwe L's update29 Aug 2023, 14:17
Reviewer Update
It's been long guys please fix this some of us r working from home, u really incoviencing us, next thing u will be deducting for nothing
Vox Telecom's replyOfficial
30 Aug 2023, 11:34Good day, Lindiwe
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply30 Aug 2023, 11:34
Official
Good day, Lindiwe
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider ,Vumatel restored the link.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox