Bad Service

Item: Vox Telecom
Rating: 1
Author: Leanne E

Fibre has been off for 2 days now. No one seems to care. The worst part is that I called Openserve only to be told that the no one has notified them that my line is down. Ive been waiting patiently for someone to fix this and it hasn't even been sent to Openserve

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

09 Oct 2023, 17:24

Good day Leanne Thank you for your post. Kindly note that the details of your complaint has been sent to theTechnical support team for assistance. We will contact you directly to assist with the complaint. Kind Regards,
Vox

Vox Telecom's reply09 Oct 2023, 17:24

Official

Vox Telecom's replyOfficial

11 Oct 2023, 15:34

Good day, Leanne

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Openserve restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply11 Oct 2023, 15:34

Official