JB
Jaun-Jaques Basson

1 reviews | Active since Dec 2020

29 Dec 2022, 12:59

Bad service

I am still waiting for my router to be delivered they promised 2 days in a row ”today” with no one even phoning me

I have to phone them stay on hold for 30 mim each time

0
Replies (2)
Vox Telecom
Vox Telecom's reply29 Dec 2022, 13:57
Official
Good day, Jaun-jaques B
 
 Thank you for your review. 
 
 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 
 Kind Regards, 
 Vox   

Vox Telecom
Vox Telecom's reply03 Jan 2023, 11:32
Official
 Good day,   Jaun-jaques B
 
 Thank you for your patience while this matter was being investigated.
 
 Kindly note that we have received confirmation that your line has been activated and your line is up and  running.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox