JE
Jaun E
1 reviews | Active since Jun 2020
25 Jun 2021, 17:42
Bad service
Fibre line was installed the electricity was off due to an transformer error its been a week after I've let them know the electricity is back on and still no response I have send more than 15 emails and I have tried to phone them
BAD SERVICE!
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
25 Jun 2021, 19:30 Good day Jaun ,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply25 Jun 2021, 19:30
Official
Good day Jaun ,
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated your complaint to the Support Management team for assistance.
We will investigate the matter and provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
30 Jun 2021, 12:20 Good day, Jaun E
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Vox Telecom's reply30 Jun 2021, 12:20
Official
Good day, Jaun E
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox
Thank you for your patience whilst this matter was being attended to.
Kindly note that we have received confirmation that the services have been successfully installed and completed.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Vox