bad service

Item: Vox Telecom
Rating: 1
Author: Kat S

I am experiencing bad service from you guys the whole day, I call and all the agents keep dropping my call just spoke to 2 people now and they both dropped me, my speed is terrible the whole day and no assistance what's so ever from Vox. really disappointing service.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

12 May 2025, 21:08

Good day.

Thank you for your message. We have escalated the query to our support department. They will look into the connection and assist.

Regards

Vox Telecom's reply12 May 2025, 21:08

Official

Good day.

Thank you for your message. We have escalated the query to our support department. They will look into the connection and assist.

Regards

Vox Telecom's replyOfficial

20 May 2025, 09:33

Good day , Katlego

Thank you for your patience while this matter was being investigated.

Kindly note that we have received confirmation from our onsite technical support team that the Stick test was conducted.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards,
Vox

Vox Telecom's reply20 May 2025, 09:33

Official