ZK
Zainu K
1 reviews | Active since Sept 2014
13 Feb 2024, 06:19
Bad service
I emailed the accounts department requesting to make an arrangement on my account and the lady that responded was so rude did not even try to understand why I was requesting it. Once my balance is settled I will surely cancel my contract with vox
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
13 Feb 2024, 07:04 Good day , Zainu
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply13 Feb 2024, 07:04
Official
Good day , Zainu
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your review.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Feb 2024, 13:45Good day, Zainu
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply15 Feb 2024, 13:45
Official
Good day, Zainu
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox