NH
Nic H

1 reviews | Active since Dec 2020

27 Feb 2024, 09:54

Bad Service

Shocking service, can't even change a number even after a ticket has been logged, it's been 4 days and still nothing happens. Also get transferred from one department to the next and no one knows what's going on and how to fix this simple request

0
Replies (2)
Vox Telecom
Vox Telecom's reply27 Feb 2024, 10:40
Official
Good day, Nic 

Thank you for your post. 

 Kindly note that we have sent the details of your complaint to the debtors team for assistance. 
 
We will be in contact with you soonest to assist. 
 
Kind Regards, 
Vox  
Vox Telecom
Vox Telecom's reply28 Feb 2024, 11:37
Official
Good day, Nic 
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the necessary details has been updated.

Should you require any further assistance, please do not hesitate to contact us. 
  
 Kind Regards, 
 Vox