BAD SERVICE

I am writing to express my dissatisfaction with the service I received from regarding my fibre installation.

The fibre cable was installed on top of the roof instead of being properly routed inside. As a result, whenever it rains, I frequently lose network connection due to cuts and joints in the cable.

This has caused ongoing inconvenience, and I believe the installation was not done to a proper standard. I expect this matter to be addressed urgently and the installation to be corrected to ensure a stable connection.

I would appreciate prompt assistance in resolving this issue.