1 reviews | Active since May 2014
BAD SERVICE
Good morning
I am at a point that I am taking this issue to the media and hello peter for assistant. I am not getting the service I thought Vox will provide to their customers. This issue has been going on from the 3rd of January calling your department is not free. I am using most of my time calling your department to resolve this issue and I am tired. If this is not resolved by end of this week this mail will be sent to all media and Hello peter how you treat you customers. I spoke to Johan regarding this matter for the charges on my second quote which was done by someone by the name Alistor who told me on the line the quote that was done is similar to the one I have attached on the mail. I then called and spoke to Johan who promised this would be corrected from the 14th January. I have been calling from since then and all I am getting are empty promises. On the 23rd January I received the invoices attached and still show the Vuma Charge and Activation fees. Please can this be taken as a matter of urgency.
