dL
dudleigh L
1 reviews | Active since May 2012
09 Apr 2023, 14:45
Bad service
I have ordered fibre 3 weeks ago. They informed me my order will be logged and technicians will be installing my fibre as soon as possible. I have not heard from anyone and I've sent emails and I have not got any response back. I am very disappointed with the service. I want to cancel my order.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
09 Apr 2023, 15:29Good day, dudleigh
Thank you for your review.
Kindly note that we have received your query on our Speak2Vox forum this afternoon, thank you.
The matter has been escalated to our Project Management team to contact you and assist accordingly.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have received your query on our Speak2Vox forum this afternoon, thank you.
The matter has been escalated to our Project Management team to contact you and assist accordingly.
Kind Regards,
Vox
Vox Telecom's reply09 Apr 2023, 15:29
Official
Good day, dudleigh
Thank you for your review.
Kindly note that we have received your query on our Speak2Vox forum this afternoon, thank you.
The matter has been escalated to our Project Management team to contact you and assist accordingly.
Kind Regards,
Vox
Thank you for your review.
Kindly note that we have received your query on our Speak2Vox forum this afternoon, thank you.
The matter has been escalated to our Project Management team to contact you and assist accordingly.
Kind Regards,
Vox
Vox Telecom's replyOfficial
14 Apr 2023, 11:22 Good day, Dudleigh L
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Vox Telecom's reply14 Apr 2023, 11:22
Official
Good day, Dudleigh L
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the order and the cancellation request has been actioned accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox