TM
Thabang M
1 reviews | Active since Feb 2025
21 Feb 2025, 14:08
Bad service.
I have 2 accounts with Vox Telecom, all in good order never missed a payment. Both of my accounts have banner on them. I contacted Vox to ask them if they can remove the banner, now one tried to help me, they transferred me to department to department other agents ended up hanging the call. It is now 4 months, I can't upgrade or downgrade my services I can't even purchase a top up because of this. I REALLY DO NOT RECOMMEND ANYONE TO SUBSCRIBE WITH VOX TELECOM.
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
21 Feb 2025, 14:29Good day, Thabang M
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply21 Feb 2025, 14:29
Official
Good day, Thabang M
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
26 Feb 2025, 11:25Good day, Thabang M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply26 Feb 2025, 11:25
Official
Good day, Thabang M
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the query.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox