1 reviews | Active since Jul 2017

29 Jun 2023, 07:48

Bad service

They are the worst when it comes to after service and communication. The agents have thee worst attitude towards customers, as if they have been trained on bad service especially the accounts/credit department. THEY JUST DON'T CARE!

0
Replies (2)
Vox Telecom
Vox Telecom's reply29 Jun 2023, 08:34
Official
Good day, Lwazikazi M 

Thank you for your review. 
 
 Kindly note that the details of your complaint has been sent to the debtors team to assist. 
  
 We will investigate the details of your complaint and provide feedback to you soonest. 

 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply30 Jun 2023, 10:29
Official
Good day, Lwazikazi M 
 
Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the debtors team has made contact and assisted with the billing dispute. 

Should you require any further assistance, please do not hesitate to contact us. 

 Kind Regards, 
 Vox