Bad service

Item: Vox Telecom
Rating: 1
Author: Bronwen W

I logged a faulty modem to Vox on 27 April. Been promised since then a technician will come out. Vox*** my reference number. This service is totally unacceptable. Im reporting on behalf of my neighbour Wendy Burton

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

05 May 2016, 14:16

Dear Bronz900 , Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.

Regards

Vox

Vox Telecom's reply05 May 2016, 14:16

Official

Dear Bronz900 , Thank you for bringing this to our attention. We are currently investigating your request. An agent will be in contact with you shortly.

Regards

Vox

Vox Telecom's replyOfficial

10 May 2016, 13:57

Good day Wendy

As per our discussion we have been in contact with you and you have confirmed that your internet is working. Your request has been resolved. Please feel free to contact us should you have any further queries.

Please feel free to contact us should you have any further queries.

Regards,
Vox Telecom
***

Vox Telecom's reply10 May 2016, 13:57

Official

Good day Wendy

Please feel free to contact us should you have any further queries.

Regards,
Vox Telecom
***